Zoho CRM implementation
CRM set up around how you sell, with migration and training.
Support
Zoho support and maintenance
Business systems keep changing after launch: new staff, new products, new reports and the occasional broken automation. Our monthly support gives you a team that already knows your setup, so changes get done without re-explaining everything.
Is this for you?
Who our support suits
No in-house Zoho admin
Nobody on the team has time to own the system day to day.
A steady stream of small changes
New fields, reports, users and automations every month.
Systems built by someone who left
You need someone to understand and look after them.
Growing into more Zoho apps
You want to add products in steps without a big project each time.
What we deliver
What support covers
Fixes
Investigating and fixing broken automations, scripts and integrations.
Enhancements
New fields, layouts, reports, dashboards and workflow changes.
User administration
Adding users, adjusting roles and permissions, and answering how-to questions.
Monitoring
Checking scheduled jobs and integrations, and acting on failures.
Small builds
New Deluge functions or Creator features within the agreed hours.
Advice
Guidance when you are considering new Zoho apps or larger changes.
How it works
How support works
Support runs on a monthly retainer. We agree the hours, priorities and response expectations with you at the start. Systems we build include the first month of support and onboarding free.
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Onboarding
We review and document your current setup if we didn't build it.
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Agree priorities
Monthly hours, how to raise requests and what counts as urgent.
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Ongoing work
Requests handled in priority order, with a running log.
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Monthly review
What was done, what is next and whether the plan still fits.
Buying guide
How to Choose a Zoho Developer or Zoho Partner: A Buyer’s Checklist
What the Zoho Partner program means, when an independent Zoho developer is a better fit, the questions to ask before hiring, red flags to watch for and what your contract should cover.
Deluge
Deluge Script Examples: 10 Real Automations for Zoho CRM, Creator and Books
Ten practical Deluge script examples we use in real projects: creating invoices from won deals, blocking duplicates, follow-up tasks, scheduled reminders, API calls, Creator validation and more.
Zoho CRM
How Much Does a Zoho CRM Implementation Cost? A Transparent Breakdown
What a Zoho CRM implementation really costs: licences, setup effort, data migration, integrations, training and support, with three example project sizes priced at an hourly rate.
FAQs
Frequently asked questions
You get an agreed number of hours each month for fixes, changes and small builds. We agree priorities and response expectations at the start and review them monthly.
Yes. We begin with a review and document how the system works, then take over day-to-day support.
We tell you before going over the agreed hours, and larger pieces of work can be scoped as a separate project.
Yes, including integrations and middleware we or others have built, after an initial review.
Yes. Every development project includes one month of free support and onboarding after launch. After that, support continues on an optional monthly retainer.