Privacy Notice

Zudo Works Consulting ( Zudo Works, we, us, or our) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Notice explains what information we may collect through our website, how we use it, when it may be shared, how we protect it, and the choices available to you.

This notice applies to information collected through our website and related online interactions with Zudo Works. It does not necessarily apply to information collected through third-party websites or services that have their own privacy policies.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Submit an enquiry or contact form
• Request information about our services
• Schedule a consultation or meeting
• Communicate with us by email, telephone, or other direct means
• Otherwise interact with our website or services

Depending on how you interact with us, this information may include your name, email address, telephone number, company name, job title, project requirements, and other information you choose to provide.

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, approximate location, pages visited, referring website, and information about how you interact with our website. This information may be collected through cookies, analytics tools, security services, and similar technologies.

How We Use Your Information

We use information we collect for legitimate business purposes, including to:

• Respond to enquiries and requests
• Provide information about our services
• Schedule and manage consultations or meetings
• Understand and improve our website and services
• Maintain website security and prevent misuse or fraudulent activity
• Communicate with you regarding an existing enquiry, engagement, or business relationship
• Comply with applicable legal and regulatory requirements

Where applicable, we may also use your contact information to send information about our services, updates, or other business communications. You may opt out of marketing communications at any time.

Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers where reasonably necessary to operate our website, communicate with you, provide our services, process bookings, maintain security, analyse website usage, or otherwise conduct our business.

These providers may include website hosting providers, communication and email services, scheduling or booking platforms, analytics providers, security providers, and other technology or business service providers.

We require service providers that process information on our behalf to handle such information appropriately and, where applicable, in accordance with contractual and legal obligations.

We may also disclose information where required by law, legal process, court order, or governmental authority, or where reasonably necessary to protect our rights, property, security, users, or business.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide functionality, maintain security, understand website usage, and improve your experience.

Depending on the technologies used on our website and your location, you may have choices regarding non-essential cookies or similar tracking technologies.

You can also control certain cookies through your browser settings. Disabling cookies may affect some website functionality.

Services and Tools We Use

These third-party services process personal information when you use this website or contact us. Each provider has its own privacy policy.

You can change your cookie choice at any time with the “Cookie Settings” button at the bottom of every page. Your choice is saved in your browser for up to 12 months.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Notice, including to provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal or regulatory obligations.

The specific retention period may vary depending on the nature of the information and the purpose for which it was collected.

Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

Information transmitted through our website may be protected using appropriate security technologies, including HTTPS/TLS encryption where supported.

Access to personal information within our organisation is limited to individuals who require it for legitimate business purposes.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

International Data Transfers

Zudo Works may use service providers or operate in a manner that involves processing personal information in countries other than the country in which you reside.

Where personal information is transferred internationally, we take reasonable steps to ensure that such transfers are handled in accordance with applicable privacy and data-protection laws.

Information for Users in the United Kingdom & European Economic Area (GDPR)

If you are located in the United Kingdom (UK) or the European Economic Area (EEA), the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR) apply to our processing of your personal data. This section provides additional information required under those regulations.

Data Controller

Zudo Works Consulting (operated by SVP Software and Global Solutions Corporation), located at Flat no.2, Plot no.1051, I-Block, 35th Street, 18th Main Road, Anna Nagar, Chennai 600040, Tamil Nadu, India, is the data controller responsible for your personal data.

Legal Bases for Processing

We process your personal data only where we have a lawful basis to do so under Article 6 of the GDPR. The legal bases we rely on include:

• Consent (Art. 6(1)(a)): Where you have given clear consent for us to process your personal data for a specific purpose, such as subscribing to marketing communications or accepting non-essential cookies.
• Performance of a Contract (Art. 6(1)(b)): Where processing is necessary to perform a contract with you, or to take steps at your request prior to entering into a contract, such as responding to a service enquiry or managing a consultation.
• Legitimate Interests (Art. 6(1)(f)): Where processing is necessary for our legitimate interests (or those of a third party), provided your interests and fundamental rights do not override those interests. Our legitimate interests include operating and improving our website, communicating with prospective clients, maintaining website security, and conducting business analytics.
• Legal Obligation (Art. 6(1)(c)): Where processing is necessary to comply with a legal obligation to which we are subject, such as tax, accounting, or regulatory requirements.

International Transfers & Safeguards

Zudo Works is based in India, which means your personal data may be transferred to and processed in a country outside the UK and EEA. Where we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place in accordance with applicable data protection law, which may include:

• Standard Contractual Clauses (SCCs) approved by the European Commission or the UK Information Commissioner’s Office (ICO)
• Transfers to countries that have received an adequacy decision
• Other appropriate safeguards as permitted under the GDPR

You may request a copy of the relevant transfer safeguards by contacting us using the details below.

Your Rights Under GDPR

If you are in the UK or EEA, you have the following rights under the GDPR in relation to your personal data:

• Right of Access (Art. 15): You have the right to obtain confirmation of whether we process your personal data and to request a copy of that data.
• Right to Rectification (Art. 16): You have the right to request correction of inaccurate or incomplete personal data.
• Right to Erasure (Art. 17): You have the right to request deletion of your personal data in certain circumstances (also known as the “right to be forgotten”).
• Right to Restriction of Processing (Art. 18): You have the right to request that we restrict processing of your personal data in certain circumstances.
• Right to Data Portability (Art. 20): You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
• Right to Object (Art. 21): You have the right to object to processing based on legitimate interests or direct marketing at any time.
• Right to Withdraw Consent (Art. 7(3)): Where processing is based on consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
• Right Not to be Subject to Automated Decision-Making (Art. 22): You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

To exercise any of these rights, please contact us at admin@zudoworks.com. We will respond to your request within one month, as required by the GDPR. In certain circumstances, this period may be extended by a further two months, in which case we will inform you.

Right to Lodge a Complaint

If you are not satisfied with how we handle your personal data or respond to your request, you have the right to lodge a complaint with a data protection supervisory authority:

• United Kingdom: Information Commissioner’s Office (ICO) — ico.org.uk
• European Union: Your local Data Protection Authority (DPA). A full list is available at edpb.europa.eu

Your Privacy Choices and Rights

Depending on where you live and the laws applicable to you, you may have rights relating to your personal information. In addition to the GDPR-specific rights described above for UK and EEA users, these may include:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, where legally applicable
• Object to or restrict certain processing of your information
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Request information about how your personal information is used or disclosed

To exercise a privacy right or ask a question about our handling of your information, please contact us using the contact details provided below.

We may need to verify your identity before completing certain requests.

Information for Users in Australia

If you are in Australia, we handle your personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). You may ask for access to, or correction of, the personal information we hold about you. If you are not satisfied with our response to a privacy complaint, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Information for Users in New Zealand

If you are in New Zealand, the Privacy Act 2020 gives you the right to access and correct personal information we hold about you. If you are not satisfied with how we handle a request or complaint, you can contact the Office of the Privacy Commissioner at privacy.org.nz.

Information for Users in the United States

We do not sell personal information and we do not share it for cross-context behavioural advertising. Depending on your state of residence, you may have the right to know what personal information we hold about you, to request its correction or deletion, and not to be treated differently for exercising these rights. Contact us using the details below to make a request.

Marketing Communications

If we send you marketing communications, you may unsubscribe at any time by using the unsubscribe mechanism included in the communication or by contacting us directly.

Even if you opt out of marketing communications, we may continue to send non-marketing communications that are necessary for an existing enquiry, engagement, transaction, or business relationship.

Third-Party Websites

Our website may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy notices of those third parties before providing them with personal information.

Children's Privacy

Our website and services are intended for a general business audience and are not directed toward children.

We do not knowingly collect personal information from children in circumstances where applicable law prohibits such collection.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes to our services, website, technology, legal requirements, or privacy practices.

When we make changes, we will update the effective date shown at the beginning of this notice. We encourage you to review this Privacy Notice periodically.

Contact Us

If you have questions about this Privacy Notice, wish to exercise an applicable privacy right, or have a concern about how we handle your personal information, please contact us through the contact information provided on the Zudo Works website.

Zudo Works Consulting

Website: zudoworks.com

Registered office: Flat no.2, Plot no.1051, I-Block, 35th Street, 18th Main Road, Anna Nagar, Chennai 600040, Tamil Nadu, India

WhatsApp: +91 63854 35382

Email: admin@zudoworks.com

By using our website, you acknowledge that you have had the opportunity to review this Privacy Notice and understand how your information may be handled as described above.