Connected operations for small and midsized manufacturers

We help factories and workshops replace whiteboards, spreadsheets and retyping with systems that record work as it happens. Built on Zoho where it fits, and honest about where it does not.

For
Make-to-order and batch manufacturers
Built on
Zoho Creator, Inventory, CRM, Analytics
Serving
New Zealand, Australia, UK, US and India
Cover: six connected areas of a factory

The problems we are usually asked to fix

Nobody knows where a job is

Status lives on a whiteboard, and the office walks to the floor to find out.

Stock figures nobody trusts

The system says 40, the shelf says 12, and buyers keep a private spreadsheet.

The same order typed four times

Quote, job sheet, dispatch note and invoice, each a chance for a different number.

Quality records in a cabinet

Every nonconformance is written down. Nobody can say whether it is the fourth time.

Three kinds of work

We are a Zoho development team. We design, build and connect business systems, and this section explains how we apply that to factories and workshops.

Zoho implementation for manufacturers

Stock, purchasing, sales and accounts on Zoho apps, with production built around your routing on Zoho Creator. Honest about what Zoho does not do.

Manufacturing workflows

Job tracking, traceability, quality, purchasing and maintenance, designed as scan-and-tap steps for the people doing the work.

AI in manufacturing

Narrow, checkable uses: reading purchase orders and supplier documents, answering questions about your own data. Always with a person approving.

One set of records, entered once

Swimlane of a connected factory across office, stores, shop floor and quality, from order through buying, making and checking to shipping and billing
A connected factory in one picture. Each cell is a record made by the person doing the work, at the time.

Most small factories already record nearly everything. The trouble is that each record sits in its own file, written after the event, by someone other than the person who did the work. Connecting operations means three changes: record at the point of work, give every order one number that follows it everywhere, and let each system own its own data.

  • Operators scan a job card; nobody keys a job number
  • A sales order creates the work order, and the shipment creates the invoice
  • Stock moves are posted as they happen, not at the end of the shift
  • A problem is a record with a reason and an owner, not a conversation
  • Managers see exceptions listed, not a wall of charts
  • Your accounting package stays, if it suits you

A realistic path, one process at a time

Four stages of maturity: paper and spreadsheets, one process digital, systems connected, then measured and assisted
Four stages. Skipping one usually means coming back to it.

We do not recommend replacing everything at once. Pick the process that hurts most and is simple enough to finish, get it into daily use, then connect outwards. Our 90-day roadmap sets out the plan week by week.

A daily view built from real records

Concept daily operations dashboard with orders due, jobs in progress, items to reorder, open NCRs, jobs by stage and a list of decisions needed
Concept screen A concept daily view. It is built last, from records the earlier steps create.

Screens on these pages are concept mockups with example data. They show the kind of interface we design; they are not screenshots of a customer system or of a Zoho product.

Practical guides for manufacturers

Each guide explains one topic properly, with formulas, worked examples, diagrams and the mistakes to avoid.

Software choice

Zoho Apps or a Manufacturing ERP? How to Choose

How a small manufacturer should choose between Zoho apps with a custom production app and a manufacturing ERP: five questions, a matrix and three examples.

Arunkumar V · 7 min read

All 10 guides

Solution blueprints

Complete designs for typical businesses: the problem, its root causes, the architecture, the workflow and the rollout plan.

About the blueprints

Where this approach fits, and where it does not

Two lists: situations where a Zoho-based approach fits a manufacturer and situations better served by a manufacturing ERP or specialist system
Where this approach fits and where it does not. We would rather say so before a project than during it.

Zoho Inventory has no manufacturing module, and nothing in the standard Zoho apps calculates material requirements from a forecast. Zoho ERP does include manufacturing, but is published for India only at the time of writing. If you need full requirements planning, a manufacturing ERP is the better core, and we say so. Our comparison of Zoho apps and a manufacturing ERP helps you decide.

How a project runs

  1. Walk the process

    We follow two or three real jobs from order to invoice and write down every retyping and every question.

  2. Agree a small first step

    One process, a written scope, a fixed price where the scope allows.

  3. Build and trial

    A working version on one line or bench within weeks, changed in response to the people using it.

  4. Connect and hand over

    Integrations, a report, training and documentation your team can maintain.

Our pricing page explains how we estimate, and our work lists the kinds of systems we have built.

Frequently asked questions

For many small manufacturers, yes, as a combination: Zoho Inventory for stock and purchasing, Zoho CRM for sales, an accounting package, and a production app built on Zoho Creator. The standard apps do not include material requirements planning, so businesses that need it are better served by a manufacturing ERP.

Yes. We work remotely with businesses in New Zealand, Australia, the UK, the US and India. For New Zealand we usually recommend keeping the accounting package your accountant uses and integrating with it.

A complete design for a typical business of a given kind: the problem, root causes, architecture, workflow, controls and rollout plan. It shows how we would approach the work; your version would start from your own process.

With the one process that causes the most daily pain and is simple enough to finish in a few weeks. For most that is job tracking or quality records. Get it into daily use before connecting other systems.

No. If the core system works, we keep it and build beside it. Custom apps handle what it does badly, such as shop-floor data capture, and pass results back.

Tell us how your factory runs today

Describe one job from order to invoice. We will tell you what we would build first, what we would leave alone and what it would cost.